Sonoma’s Wine Country Tours LLC is not responsible for any cancellations or modifications of tours due to weather condition, road hazards, vehicle breakdowns, or other unforeseen conditions that may hinder the ability for the tour to take place as scheduled. We reserve the right to cancel or modify any trip due to weather conditions, mechanical breakdowns and circumstances beyond our control. In such cases, if cancelled, you will not be charged, or if you prefer, we will reschedule your tour. Sonoma’s Wine Country Tour’s LLC will not be responsible for any additional expenses you may incur.
In the event that you must cancel your reservation, you may transfer your reservation to a friend or relative at the last moment, but please inform us of the change. Also tour will consist of the itinerary customized for you. Otherwise the credit card you used at the time of reservation will be charged as follows:
- No charge for cancellations greater than 14 calendar days prior to tour departure date.
- 30% of deposit cancelled between 8 to 14 calendar days prior to tour departure date.
- 50% of deposit for any reservation cancelled between 3 and 7 calendar days prior to tour departure date.
- 100% of deposit for any reservation cancelled within 72 hours of tour departure date and for all No-Shows.
Sometimes unplanned events happen (such as travel delays, job loss, medical issues or even a death in the family) that cause you to have to cancel your reservation. While we understand and sympathize with you, we are a small company and all cancellations greatly effect us when we cannot rebook your space. Therefore, we are unable to waive our cancellation policy for any reason.